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Frequently asked questions
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary from 7 to 14 days depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. We provide free shipping all over India.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please note that return is only applicable when you have received a damaged or defective product.
Please follow the below steps for Return:
- Please take pictures and videos of the damaged or defective product preferably during the unboxing.
- Email us all the proof to our handle at e.merchandise.shop@gmail.com
- We will update on the return and refund request once it is thoroughly verified.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.